How to send email notifications
At GDS you should use the following standards for sending email notifications to service users and engineers.
How to send notifications to users
Use GOV.UK Notify when sending notifications to users from a GDS service, for example password resets and confirmation emails.
There’s a complete feature list available of what you can do with GOV.UK Notify, and you can also register for a Notify account here.
The Service Manual has further information related to sending emails from your service domain.
How to send notifications to engineers
The how to manage alerts page has further information on when and how to send alerts to engineers and other team members.